Contact us
Have a question, feature request, or just want to say hi? Reach out, we read everything.
Frequently asked questions
Check our FAQ for answers to the most common questions.
Support docs
Browse our documentation for setup guides and feature help.
support@backline-hq.com
Discord
Join the community server
In-app support
Log into Backline and go to Settings > Support to send a message. The form attaches your account context so we can help faster. Backline+ subscribers get priority support, with messages routed to the front of the queue and handled by the team directly.